Our multi-year study on automated transit fare collection offers a key finding that won't surprise you: Despite the convenience, the rush toward cashless fare systems has created barriers for lower-income riders seeking to use transit. Results from focus groups, surveys, and a review of current transit agency practices suggest that continuing to accept cash is a crucial way to keep transit accessible. However, dealing with cash has drawbacks: it’s time intensive and expensive. Using a detailed… Read More

Systematic, well-designed research provides the most effective approach to the solution of many problems facing highway administrators and engineers. Traffic congestion on freeway systems is one significant concern in urban areas throughout the U.S.A. In this era, building new freeways to reduce congestion is less feasible due to the high capital and social costs. Thus, the effective management and operation of existing freeway facilities has become a preferred approach to reduce traffic… Read More