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As social media comes to permeate every aspect of modern life, public transit is no exception.

Transit agencies are increasingly making social media an integral part of their day-to-day management, using it to connect with riders about system alerts, live transit arrival information, service disruptions and customer feedback.

However, there is very little evidence to show how effective these efforts really are in achieving agency goals.

Measuring the Impacts of Social Media on Advancing Public Transit, a NITC project led by Jenny Liu of Portland State University, seeks to provide a better understanding of how transit agencies use social media and to develop some performance measures to assess the impacts of social media on promoting public transit.

This project aims to measure how social media actually impacts agency goals like increasing recruitment and retention of transit riders; increasing resources and customer satisfaction; addressing system performance efficiency; and improving employee productivity and morale.

A survey of 27 public transportation providers across the country found that although 94% of those surveyed agencies used some form of social media, only 28% had a social media plan or strategy prior to implementation.

Liu’s research explores the types of performance measures that could...

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Event Date:
Mar 21, 2017
Content Type: Professional Development Event

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Federal, state and local governments spend roughly 5 percent of their total expenditures on transportation: roads, bridges, tunnels, public transit, ports, etc. Such projects and programs are intended to support the efficient movement of people, goods and services, but also impact livability and other societal goals. The 2012 federal transportation reauthorization, MAP-21, is calling for more performance-based decision-making.

A recent research project examines transportation decision-making in six innovative states: California, Massachusetts, Minnesota, Tennessee, Utah, and Virginia.

This webinar will offer examples of current decision-making practices, note strengths and weaknesses, and highlight significant gaps in linking transportation investment decisions to outcomes.

Key takeaways include a suggested comprehensive framework for performance-based transportation decision-making and ideas for going beyond MAP-21.

...

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Event Date:
May 06, 2016
Content Type: Professional Development Event

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Performance measures are commonly used in transportation planning, but how effectively are public agencies using them, and to what ends?

Metro, ODOT and many cities use performance measures to evaluate investment choices and monitor progress. Drawing from Transportation for America’s report Measuring What We Value, and some of the most cutting edge examples of performance-based planning around the nation, Chris' presentation will step back to consider what makes a performance-based planning approach effective at achieving an agency’s goals.

Chris Rall is...

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Event Date:
Apr 29, 2016
Content Type: Professional Development Event

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As federal and state policies place increasing emphasis on using comprehensive transportation performance measures to guide transportation decision making, there is a gap in such measures of transportation and land use systems. This seminar reports the results from a research project aiming to fill the gap in the type of applications and policy areas covered by existing measures. Modeled after the popular Consumer Price Index, the project refines and develops a transportation cost index (TCI) measure for transportation and land use systems by tracking the time and monetary costs of transportation for households as they travel to satisfy their daily needs. The TCI can be used in applications ranging from monitoring historical and projected trends (benchmarking), to evaluating and comparing scenarios outcomes (scenario evaluation), and it is capable of representing policy areas not sufficiently covered by existing similar measures.

The seminar will review similar performance measures,...

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Event Date:
Oct 27, 2015
Content Type: Professional Development Event

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Recent federal and state policies are placing increasing emphasis on using comprehensive transportation performance measures to guide transportation decision making processes covering policy areas ranging from mobility, safety, economy and livability, to issues of equity and environment. While it is relatively easy to build consensus on mobility measures that center on the transportation system alone, it is much harder for performance measures to incorporate both transportation and land use, loosely defined as accessibility measures, even with continuous efforts to catalog and design such measures.

Two projects at PSU sponsored by Oregon DOT and National Institute of Transportation Communities (NITC) aim to to develop and evaluate Transport Cost Index (TCI), a comprehensive performance measure for transportation and land use, in order to fill important gaps in popular accessibility measures: 

  1. TCI is a composite indicator that is able to present an overall picture of a community’s accessibility, while at the same time is relatively easy to interpret for...
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Event Date:
Feb 10, 2006
Content Type: Professional Development Event

The video begins at 5:55.

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Liming WangTransportation Cost Index: A Comprehensive Performance Measure for Transportation and Land Use Systems and its Application in OR, FL, and UT” is a Portland State University research project that will be presented at the 2015 annual meeting of the Transportation Research Board.

Portland State University researchers Liming Wang and Jenny Liu are developing a comprehensive performance measure that enables planners and the public to evaluate the performance of transportation and land use systems over time and across geographic areas.

Transportation engineers have a long history of using performance measures such as the Highway Performance Monitoring System (HPMS) to evaluate the operation of the transportation system. Traditionally, such measures heavily focus on the traffic condition, especially for drivers. 

Since the last decade, especially with the...

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The second Oregon Transportation Summit followed in the footsteps of last year's inaugural summit, bringing academics and transportation professionals from a wide range of disciplines together to share their work. This year's summit drew even more people than the first.

New Yorker writer Peter Hessler gave the keynote address, reading and recounting stories from his book "Country Driving." Sometimes somber, often hilarious, Hessler's presentation enchanted the luncheon crowd at Portland State University's Smith Memorial Student Union Sept. 10.

Joshua Schank of the Bipartisan Policy Center gave a frank assesment of performance measures in transportation and the chance for change in a deeply divided Congress. Terry Moore of ECONorthwest gave a detailed and entertaining local response.

Popular breakout session topics included the Transportation Planning Rule cagematch, performance-based desicion-making and transportation governance.