Human wayfinding and navigation are key organizing activities that allow human beings to acquire knowledge about the environment and develop cognitive representations in support of such essential tasks as route planning and travel. These activities are non-trivial in that they afford the activation of various cognitive systems and functions pertaining to wayfinding and navigation. Irrespective of the continuing proliferation of electronic travel aids and their evident facilitation of human… Read More

Our multi-year study on automated transit fare collection offers a key finding that won't surprise you: Despite the convenience, the rush toward cashless fare systems has created barriers for lower-income riders seeking to use transit. Results from focus groups, surveys, and a review of current transit agency practices suggest that continuing to accept cash is a crucial way to keep transit accessible. However, dealing with cash has drawbacks: it’s time intensive and expensive. Using a detailed… Read More